jmqxvzβ’ Β· Store Information
FAQ
Information for shopping at jmqxvz.com
What do you sell?
Our three product categories are Music & Motion, Pretend Play, and Building & Discovery.
How do I choose the right item?
Review the listing for recommended age, dimensions, included pieces, care instructions, and warnings. Follow any supervision guidance and small-parts warnings.
When will my order arrive?
Preparation usually takes 2β4 business days, or up to 5 during busy periods. Standard U.S. transit is estimated at 10β15 business days after dispatch; delays can occur.
How much is shipping?
Shipping methods and charges appear at checkout before payment. Tracking details are emailed when available after dispatch.
Can I cancel or change an address?
Contact us immediately. Changes and cancellation cannot be guaranteed once fulfillment has started.
Can I return an item?
Eligible returns can be requested within 30 calendar days after delivery. Ask support for approval and the return destination.
When are refunds issued?
Approved refunds are initiated within 5β10 business days after return receipt and inspection. Payment providers may take longer to post them.
How do I get help?
Email service@jmqxvz.com with your order number. Our reply target is 24 hours.
Business & Contact Information
- Brand
- jmqxvzβ’
- Company
- Chengdu Canshi Zhichuang Internet Technology Co., Ltd.
- Owner
- Cai Heng
- Website
- jmqxvz.com
- Business Address
- No. 26-211, Gaopan Road, Wuhou District, Chengdu, Sichuan, China
- service@jmqxvz.com
- Phone
- 0591-87091204
- Business Hours
- 8:00 AM β 10:00 PM Daily